Return & Exchange Policy

📦 Rangeesa Return & Exchange Policy (Pakistan)
At Rangeesa, customer satisfaction is our top priority.
We ensure every outfit is crafted with love and care. However, if you are not fully satisfied, here’s how we can help:

✅ Returns & Exchanges:
Items can be exchanged within 7 days of delivery.

Returns are only accepted in case of:

Wrong item delivered

Size mismatch (if sizing guidelines were followed)

Damaged or defective item

❌ Non-Returnable Items:
Customized or altered pieces

Sale/discounted items

Items damaged due to customer mishandling

📸 Proof Required:
Please share unboxing video/pictures within 24 hours of delivery to claim any issue.

🚚 Return Process:
Contact us via WhatsApp or Instagram DM within 24–48 hours.

Send product back in original packaging.

After inspection, exchange or store credit will be issued.

🕐 Timeframe:
Exchange will be processed within 5–7 working days.